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Program: Toronto Integrated Service Centre  
Organization: Centre for Immigrant and Community Services - Toronto - Head Office/Immigrant Resource Centre
Phone Numbers: 416-293-4565
Email: info@cicscanada.com
Website: www.cicscanada.com
Address:
3850 Finch Ave E Suite 402
Toronto, ON
M1T 3T6
Location: Cross street: Kennedy Rd and Finch Ave E
Accessibility Notes: Fully accessible - Wheelchair accessible building including main entrance and barrier free washrooms ; Free parking
Hours: Mon-Fri 9 am-5 pm; Sat 9 am-3 pm by appointment only
Public Contacts: Theresa Peng - Program Manager
416-293-4565 ext 2110
Service Description: Settlement Services
  • information and referral, orientation, needs assessment
  • supportive counselling; newcomer mental health services
  • assists with form filling,
  • seasonal income tax clinic for families with low incomes
  • workshops and tours, employment counselling
  • supports newcomer tenants in private rental market
LINC (Language Instruction for Newcomers to Canada) in English -- upon assessment by YMCA of Greater Toronto, see separate entry
  • from Literacy to CLB 5
  • full time and part time classes from Monday-Friday; evening and Saturday part time classes
  • childminding and transportation assistance available
Community Connections Mentorship Program
  • group activities for newly arrived immigrants of all ages to help orient them to their new community and establish social and professional networks
  • Mentorship Program - trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
  • English conversation groups
Library Settlement Partnerships
  • settlement services provided at public libraries
  • information and referral, orientation, needs assessment
  • translation and interpretation
  • supportive counselling, bridging services, information workshops
  • library programs in partnership with libraries, call 416-316-3803 (Chinese); 416-707-8259 (Urdu)
Family and Seniors Programs
  • client intervention and assistance, form-filling
  • supportive counselling, social, educational and recreational programs
  • health information and workshops

Fees: None
Application: Call or visit website for information
Eligibility / Target Population: No restrictions
Languages: English * Cantonese * Mandarin
Area Served:
Markham and Greater Toronto Area  
See Also: Community Resource Centres
Immigrant, Newcomer, and Refugee Services
Information and Referral Services
Translation and Interpretation Services

This information was last completely updated on June 12, 2025

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