Program: Centre for Immigrant and Community Services - Toronto Integrated Service Centre
Organization: Centre for Immigrant and Community Services - Toronto - Head Office/Immigrant Resource Centre
Phone Numbers: 416-293-4565
Email: info@cicscanada.com
Website: www.cicscanada.com
Address:
3850 Finch Ave E Suite 402
Toronto, ON
M1T 3T6
Location: Cross street: Kennedy Rd and Finch Ave E
Accessibility Notes: Fully accessible - Wheelchair accessible building including main entrance and barrier free washrooms ; Free parking
Hours: Mon-Fri 9 am-5 pm; Sat 9 am-3 pm by appointment only
Public Contacts: Theresa Peng - Program Manager
416-293-4565 ext 2110

Service Description: Settlement Services
  • information and referral, orientation, needs assessment
  • supportive counselling; newcomer mental health services
  • assists with form filling,
  • seasonal income tax clinic for families with low incomes
  • workshops and tours, employment counselling
  • supports newcomer tenants in private rental market
LINC (Language Instruction for Newcomers to Canada) in English -- upon assessment by YMCA of Greater Toronto, see separate entry
  • from Literacy to CLB 5
  • full time and part time classes from Monday-Friday; evening and Saturday part time classes
  • childminding and transportation assistance available
Community Connections Mentorship Program
  • group activities for newly arrived immigrants of all ages to help orient them to their new community and establish social and professional networks
  • Mentorship Program - trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
  • English conversation groups
Library Settlement Partnerships
  • settlement services provided at public libraries
  • information and referral, orientation, needs assessment
  • translation and interpretation
  • supportive counselling, bridging services, information workshops
  • library programs in partnership with libraries, call 416-316-3803 (Chinese); 416-707-8259 (Urdu)
Family and Seniors Programs
  • client intervention and assistance, form-filling
  • supportive counselling, social, educational and recreational programs
  • health information and workshops



Fees: None
Application: Call or visit website for information
Eligibility / Target Population: No restrictions
Languages: English ; Cantonese ; Mandarin
Area Served: Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region
See Also: Community Resource Centres
Immigrant, Newcomer, and Refugee Services
Information and Referral Services
Translation and Interpretation Services
Last Updated: 6/12/2025
Service Profile Web Address: eng/displayService.aspx?id=143243

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