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Program:
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In-home Services
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Phone Numbers:
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905-430-3308
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Toll-Free:
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1-800-263-3877
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TTY:
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711
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Fax:
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1-855-352-2555
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Address:
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920 Champlain Court
Whitby, ON
L1N 6K9
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Intersection:
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Hopkins St and Champlain Court
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Location:
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Whitby
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Accessibility:
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Wheelchair Accessible
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Hours:
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Daily 8:30am-8:30pm
Emergency Call Hours: Daily 8:30pm-8:30am
Call for Direct Provision Hours
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Service Description:
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Care coordinators are responsible for assessing eligibility, determining service needs, developing service plans, authorizing provision of services, coordinating the delivery of multiple services and monitoring ongoing service needs for in-home and school support services. They also assist the client in planning for discharge when services are no longer required.
Care coordinators are responsible for assisting ineligible clients to explore other options or services and making appropriate referrals to other services. The services provided through Ontario Health atHome may include:
- personal support
- nursing
- physiotherapy
- occupational therapy
- speech-language therapy
- social work
- dietetic services
- mental health services
- case management/coordination
- medical supplies and dressings
- hospital sickroom equipment
- laboratory and diagnostic services
- determination for drug coverage under the Ontario Drug Benefit (ODB) Plan
- Determines eligibility for Adult Day Programs
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Fees:
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Covered by OHIP
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Application:
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Call in to an Information and Referral Services Representative to request an assessment for services.
Waiting Period - No waiting period to make a new referral. Waiting periods for direct service vary depending on type of service required and priority
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Eligibility / Target Population:
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Visiting services are available to residents of Ontario of any age who have a valid Ontario Health Insurance Plan (OHIP) card. Further eligibility criteria will be assessed by the case manager during the intake process based on the full eligibility crite
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Languages:
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English ; French
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Language Notes:
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French publications * French interpretation available upon request
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Area Served:
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Durham Region
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Last Updated:
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5/28/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=50315
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