Organization: Settlement Assistance and Family Support Services - Toronto - Markham Rd - Head Office
Phone Numbers: 416-431-4847 ext 100
Fax: 416-431-7283
Email: reception@safss.org
Website: www.safss.org
Address:
1200 Markham Rd Suite 214
Toronto, ON
M1H 3C3
Location: Cross street: Markham Rd and Ellesmere Rd
Accessibility Notes: Fully accessible - Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
Hours: Mon-Fri 9 am-4:30 pm
Service Description: Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens
  • orientation, information sessions, supportive counselling
  • information and referral including housing, access to community resources
  • employment assessment and preparation, job fairs, computer with free Internet access
  • advocacy, interpretation
  • English conversation classes
  • participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions
Newcomer Youth Girls Program
  • ?empowers and supports immigrant and refugee girls focusing on healthy relationships, gender-based violence (GBV) prevention, and sexual health
  • individual and group counselling with gender-based analysis positive (GBA+) approach
  • educational and recreational activities
HIPPY (Home Instruction for Parents of Preschool Youngsters)
  • ?home visitation program supporting vulnerable, isolated, and low-income mothers of children aged 3-5 years
  • empowers mothers to take active role in preparing their children for school
  • builds confidence, skills, and community connections.
Newcomer Settlement Program
  • volunteer recruitment and training
  • outreach, advocacy
  • cultural activities
Services for Victims of Domestic Violence
  • crisis intervention and safety planning
  • individual and family counselling for women and children
  • support groups and educational workshops
  • referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
  • advocacy, education and information
Men Make a Difference - culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger
Seniors Services
  • recreational activities
  • support groups for isolated Afghan senior women
  • assistance accessing community resources



Fees: None
Application: Call or visit website for information
Eligibility / Target Population: No restrictions; focus on newcomers
Languages: English ; French ; Arabic ; Bengali ; Cantonese ; Dari ; Farsi ; Filipino ; Gujarati ; Hindi ; Malayalam ; Mandarin ; Punjabi ; Sinhalese ; Tamil ; Urdu
Area Served: Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region
See Also: Adult Survivors of Abuse
Gender-Based Violence Prevention and Response
Immigrant, Newcomer, and Refugee Services
Translation and Interpretation Services
Last Updated: 8/1/2025
Service Profile Web Address: eng/displayService.aspx?id=143536

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