Organization: Toronto Shelter and Support Services - Toronto - Central Intake - Toronto Central Intake Line
Phone Numbers: 3-1-1
Crisis: 416-338-4766
Fax: 416-397-5725
Website: www.toronto.ca/community-people/housing-shelter/homeless-help/central-intake/#:~:text=If%20you%20are%20in%20need,3398%20or%20by%20calling%20311.
Address:
Toronto, ON
Location: Address not available
Accessibility Notes: Not applicable
Hours: Mon-Sun 24 hours
Service Description: Centralized access system for homeless individuals and families requiring emergency shelter, includes coordinated shelter placement with family shelters, shelters for single individuals, and youth 16 years and older, and comprehensive homelessness prevention strategies
Intake for assaulted women's shelters through Assaulted Women's Helpline, 416-863-0511, 1-866-863-0511, or text 7233 (see separate listing)



Fees: None
Application: For shelter referrals call Central Intake Line 416-338-4766 or 1-877-338-3398; No walk-in service


See separate listing for Streets to Homes Assessment and Referral Centre (SHARC) for in-person supports, housing assistance and shelter referrals
Eligibility / Target Population: Varies by program, see separate listings
Languages: English
Area Served: Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region
See Also: Abuse and Sexual Assault Helplines
Drop-In Centres for Adults
Gender-Based Violence Prevention and Response
Gender-Based Violence Shelters
Last Updated: 4/15/2025
Service Profile Web Address: eng/displayService.aspx?id=133949

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