Organization: Toronto Shelter and Support Services - Toronto - John St - Shelter, Support, Housing and Prevention
Phone Numbers: 416-392-8741
Crisis: 416-338-4766
Fax: 416-392-8758
Email: ssha@toronto.ca
Website: www.toronto.ca/community-people/housing-shelter
Address:
55 John St
Toronto, ON
M5V 3C6
Street
Address
:
Toronto
Location: Mail address only
Hours: Mon-Fri 8:30 am-4:30 pm
Service Description: Homelessness services, including shelters, respite centres, warming/cooling centres, eviction prevention, and street outreach
  • cold weather response, including winter respite
  • see separate listings for shelter and housing services
Receives and investigates complaints regarding housing and homelessness services delivered or funded by the City of Toronto
  • Central Intake, Streets to Homes, Assessment and Referral Centre, shelters, and 24-hour respite site complaints, contact 416-392-8741, fax 416-338-1144, email ssha@toronto.ca
  • Complaint form can be mailed to SSHA Complaints, 55 John St, 6th Floor



Fees: None
Application: Complaints call, email website for information on process, or to download and complete online form
Eligibility / Target Population: Varies by program, see separate listings
Languages: English
Area Served: Durham West, East York, Etobicoke, North Etobicoke, Malton, West Woodbridge, North York, Scarborough, Scarborough North, Scarborough South, South Etobicoke, Toronto, York - Toronto
See Also: Drop-In Centres for Adults
Last Updated: 8/1/2025
Service Profile Web Address: eng/displayService.aspx?id=133393

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