Organization: Federation of Metro Tenants' Associations - Toronto - FTMA Tenant Services
Phone Numbers: 416-921-9494
Fax: 416-921-4177
Email: hotline@torontotenants.org
Website: www.torontotenants.org
Address:
c/o c/o Wood Street Postal Outlet
c/o PO Box 73102, Wood Street Postal Outlet
Toronto, ON
M4Y 2W5
Street
Address
:
Toronto
Toronto
Hours: Hotline phone, email and social media service available Mon-Fri 8:30 am-6 pm; also Hotline phone service Sat 10 am-5 pm; messages received after hours generally returned within 24-48 hours
Service Description: Information and education, outreach and tenant associations organizing, civic engagement, workshops, publications and resources; works for legislative change to benefit tenants
  • monthly workshops
  • literature
  • speakers
Tenant Infohub and Tenant Hotline
  • Responds to questions by telephone, email and social media regarding tenant rights and options; free tenant's rights counselling services for Toronto residents
Outreach and Organizing Team
  • Assists tenants disputing rent increases above annual guideline, renovictions building-wide maintenance issues, and loss of service
Does not provide legal advice or crisis services; does not provide information to landlords or their agents



Fees: None
Application: Call, email or connect via social media
Eligibility / Target Population: Tenants
Languages: English ; French
Language Notes: via tenant hotline
Area Served: Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region
See Also: Housing Referral and Rights
Last Updated: 2/27/2025
Service Profile Web Address: eng/displayService.aspx?id=132505

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