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Program: Newcomers Settlement Program  
Organization: Community Development Council Durham
Phone Numbers: 905-686-2661 ext 218
Toll-Free: 1-877-761-1155
Fax: 905-686-4157
Email: awc@welcomecentre.ca
Website: www.cdcd.org
Address:
458 Fairall St, Unit 4
Ajax, ON
L1S 1R6
Intersection: Westney and Fairall
Location: Ajax (Downtown)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Accessibility Notes: Ground floor access
Hours:
  Service
Mon8:30am-4:30pm
Tue8:30am-4:30pm
Wed8:30am-4:30pm
Thu8:30am-4:30pm
Fri8:30am-4:30pm

Executives: Hermia Corbette - Executive Director
905-686-2661 ext 115 * hcorbette@cdcd.org
Public Contacts: Welcome Centre Manager
dteaz@cdcd.org
Service Description: To assist newcomers fully engage in all aspects of Canadian life, social, economic, political and cultural, and to maximize the benefits of their participation and contribution to the Canadian society. Information is provided on:
  • Housing (finding affordable housing, subsidized housing; landlord-tenant issues)
  • Legal Issues (Referrals to Durham Legal Clinic, Referrals to Lawyers, etc.)
  • Citizenship and Immigration Issues (Filling out forms and applications i.e., sponsorship Applications, citizenship Applications, Invitation Letters, etc.), changes in regulations; updates of refugee law; etc)
  • Financial Issues (dealing with financial issues such as income taxes, assessing your eligibility for income support or other social services, Debt problems, etc.)
  • Education (finding and enrolling in schools and other training programs, Credential Assessment)
  • Language classes (LINC and ESL, etc.)
  • Life Skills (adjusting to being a new immigrant through short term adjustment counseling, childcare, or finding a family doctor, coping with anxiety, stress, depression, etc.)
  • Employment (searching for a job through employment counseling and learning job search skills and referrals to different employment agencies)
  • Transportation
  • Community Access (becoming oriented to Durham Region and its local resources and facilities)
  • Advocacy (understanding your rights, entitlements, and responsibilities, as well as complaint procedures)
  • Health Issues
  • Applying for many types of identification cards (PR card, OHIP, Driving License) and documents, referrals to and setting appointments with other community and social services, professional appointments (i.e. to the doctors, court, lawyers, and Government agencies)
  • Assist you with document and referral translation services.

Fees: No fees
Eligibility / Target Population: Must be a refugee Claimant, a landed immigrant, a visitor, a Work Permit Holder, a Student Visa Holder, a Minister's Permit Holder or a Canadian Citizen
Languages: English
Language Notes: Interpreters available as required
Area Served:
Durham Region  
See Also: Immigrant, Newcomer, and Refugee Services

This information was last completely updated on August 6, 2025

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© 2025, Ontario Health atHome

Updated August 6, 2025
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