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Program: In-Home Services  
Organization: Ontario Health atHome - Peterborough
Phone Numbers: 705-743-2212
Toll-Free: 1-800-263-3877
TTY: 711
Fax: 1-855-352-2555
Email: MoreInfo@ontariohealthathome.ca
Website: ontariohealthathome.ca
Address:
700 Clonsilla Ave, Suite 202
Peterborough, ON
K9J 5Y3
Intersection: Clonsilla Ave and Lansdowne St
Location: Peterborough
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Sun8:30am-8:30pm
Mon8:30am-8:30pm
Tue8:30am-8:30pm
Wed8:30am-8:30pm
Thu8:30am-8:30pm
Fri8:30am-8:30pmOpen
Sat8:30am-8:30pm

Service Description: Care Coordinators are responsible for assessing eligibility, determining service needs, developing service plans, authorizing provision of services, coordinating the delivery of multiple services and monitoring ongoing service needs for in-home and school support services. They also assist the client in planning for discharge when services are no longer required. Care Coordinators are also responsible for assisting ineligible clients to explore other options or services and making appropriate referrals to other services. The services provided through Ontario Health atHome East may include:
  • personal support
  • nursing
  • physiotherapy
  • occupational therapy
  • speech-language therapy
  • social work
  • dietetic services
  • mental health services
  • case management/coordination
  • medical supplies and dressings
  • hospital sickroom equipment
  • laboratory and diagnostic services
  • determination for drug coverage under the Ontario Drug Benefit (ODB) Plan
  • Determines eligibility for Adult Day Programs

Fees: Covered by OHIP
Application: Call Central Intake to initiate referral.
Waiting Period - No waiting period to make a new referral. Waiting periods for direct service vary depending on type of service required and priority need.
Eligibility / Target Population: Visiting services are available to residents of Ontario of any age who have a valid Ontario Health Insurance Plan (OHIP) card. Further eligibility criteria will be assessed by the case manager during the intake process based on the full eligibility criteria
Languages: English * French
Language Notes: French publications * French interpretation available upon request
Area Served:
Peterborough  
See Also: Dietitian Services
In-Home Nursing
In-Home Personal Support
Medical/General Rehabilitation
Rehabilitative Care - In-Home
Social Work Services
Speech and Language

This information was last completely updated on May 28, 2025

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