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Organization: Polycultural Immigrant and Community Services - Toronto - Etobicoke Central Office - Polycultural Immigrant and Community Services, Etobicoke Central  
Phone Numbers: 416-233-0055
Toll-Free: 1-844-493-5839
Email: info@polycultural.org
Website: www.polycultural.org
Address:
3363 Bloor St W
Toronto, ON
M8X 1G2
Location: Cross street: Islington Ave and Bloor St W
Accessibility Notes: Fully accessible - Wheelchair accessible automatic main entrance ; Easy access to elevator ; Barrier-free washroom including door and stall
Hours: Mon-Fri 9 am-5 pm
Service Description: Offices are open, preferably by appointment; services are offered in-person and remotely over the phone and by Zoom
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Settlement Services
  • assessments and referrals
  • supportive counselling for youth, families and women
  • Commissioner of Oath services
  • sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search
Crisis Counselling
  • confidential short-term counselling for youth, adults or families experiencing a crisis situation related to adjusting to life in Canada, mental health, intimate partner violence, substance misuse, trauma, interpersonal problems, parenting or other situation
Community Connections Program
  • brings Canadians and newcomers together to connect and make newcomers feel welcome
  • services offered through volunteers and include introducing newcomers to life in Canada, hosting conversation circles to help newcomers practice English and facilitating networking opportunities.

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
  • full time classes
  • childminding for children 19 months-5 years while parents attend classes
Multicultural Women's Wellness Program
  • women experiencing mental health struggles and stresses can meet, socialize, share experiences, network, learn and stay active; offered in partnership with Canadian Mental Health Association
My Pathways to Employment
  • five-week online course for Ontario Works recipients struggling to find jobs or facing multiple complex barriers to employment.
  • after assessment, participants join a 80-hour pre-employment development workshop that includes career exploration and employment skills development
  • after workshop, participants have post-hiring support for six months.
Transition to Employment for Newcomers
  • for newcomers including internationally trained professionals and tradespeople
  • individual coaching, linking to resources, and employment workshops
?Women In Food and Customer Service
  • helps women gain the knowledge and skills needed to get a job in the customer service/food service sectors, includes:
  • customer service and food sector-based labor market trends
  • food and customer service workplace environment; customer service essentials
  • how to use a cash register; food handling certification
  • understanding employer hiring and screening practices
  • job maintenance
TRIEC Mentoring Partnership - see separate listing

Fees: None
Application: Varies for different services -- call for information
Eligibility / Target Population: Permanent residents, refugee claimants, Convention refugees, and first generation Canadians
Languages: English * French * Arabic * Croatian * Polish * Romanian * Russian * Serbian
Language Notes: ask for Manar Abbas
Area Served:
Greater Toronto Area  
See Also: Employment Assistance
Immigrant, Newcomer, and Refugee Services
Translation and Interpretation Services

This information was last completely updated on November 12, 2024

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