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Organization: Ontario. Office of the Worker Adviser - Toronto - Sir William Hearst Ave  
Phone Numbers: 416-235-5550
Toll-Free: 1-800-660-6769
TTY: 1-866-455-3092
Fax: 416-235-5594
Email: owaweb@ontario.ca
Website: www.owa.gov.on.ca/en/welcome/
Address:
145 Sir William Hearst Ave, Bldg C Suite 125
Toronto, ON
M3M 0B6
Location: Cross streets: Keele St and Wilson Ave
Accessibility Notes: Wheelchair accessible building including main entrance and barrier free washrooms; designated parking
Hours: Mon-Fri 8:30 am-4:30 pm; Walk-in inquiries Wed-Fri 8:30 am-4:30 pm
Service Description: Advocacy, advice, education and representation:
  • summary advice and representation through all stages of the Workplace Safety and Insurance Board claims process or the Workplace Safety and Insurance Appeals Tribunal
  • information on policies and procedures of WSIB and WSIAT
  • if you have been the victim of an occupational health and safety reprisal the OWA will give you advice and representation through stages of an application and hearing before the Ontario Labour Relations Board
  • self-help information for workers to handle their own claims or applications where appropriate
  • referrals to other organizations
Arm's length agency of Ministry of Labour, Immigration, Training and Skills Development reporting directly to the minister

Fees: None
Application: Contact for information
Eligibility / Target Population: Non-unionized workers injured at work and their survivors; non-unionized workers who have been threatened or punished for following health and safety laws


Residency Requirements: includes northern Etobicoke, and northwest section of North York
Languages: English * French
Area Served:
North York, Etobicoke and areas  
See Also: Community Legal Services
Workplace Safety Insurance

This information was last completely updated on May 30, 2025

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Updated May 30, 2025
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