Organization: Ontario. Ministry of Children, Community and Social Services - Toronto - Willowdale Office - Ontario Disability Support Program, Willowdale Office  
Phone Numbers: 416-314-6514
Toll-Free: 1-888-789-4199
Teletype: 416-314-3596
Hours: Mon-Fri 8:30 am-5 pm
Email: ODSP.Willowdale@ontario.ca
Website: www.ontario.ca/page/ontario-disability-support-pro...
Address:
PO Box 3399 STN Main
Markham, ON
L3R 6J2
Street
Address
:
47 Sheppard Ave E 6th Fl
Toronto
Location: Cross street: Yonge St and Sheppard Ave E
Accessibility Notes: Wheelchair accessible building including main entrance and barrier free washrooms; lowered elevator buttons
Service Description: Income Supports:
Health benefits -- prescription drugs, dental care, vision care
  • medical supplies, including diabetic and surgical supplies
  • transportation to medical treatment if cost exceeds $15 per month
  • Pregnancy and Breastfeeding Nutritional Allowance
  • Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support
Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics
  • batteries for mobility devices and hearing aids
  • guide dogs
  • Special Diet Allowance may be available
Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit, moving costs and essential furniture
Employment incentives and benefits -- Employment and Training Start-Up Benefit
  • child care costs
  • Work-related benefit
  • Transitional health benefit
  • Employment Transition Benefit
Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud

Fax: 416-314-6769
Fees: None
Application: Call to arrange a meeting or apply online, those in need of immediate assistance should apply for Ontario Works -- see separate entry Toronto. Employment and Social Services
Eligibility - Population(s) Served: Income Support

Adults 18 years and older with a verified physical or mental disability expected to last a year or more, must live in Ontario and meet financial eligibility criteria


Employment Supports

Ontario residents 16 years and older with a physical or mental disability expected to last a year or more


It is not necessary to be receiving ODSP income support to be eligible for employment supports




This office serves people in the following postal code areas: M1T, M1W, M2H, M2J, M2K, M2L, M2M, M2N, M2P, M2R, M3B, M3C, M3H, M4G, M4H, M4N, M4P, M4R, M4S, M4T, M4V, M4W, M5M, M5N, M5P
Languages: English ; French
Area(s) Served: East York, North York, Toronto, York - Toronto
See Also: Children and Youth with Disabilities
Social Action Groups

This information was last completely updated on August 29, 2025

© 2026, Findhelp Information Services